Today, we can bet anywhere, anytime on just about anything. With opportunities to gamble increasing and advertising enticing us to gamble more frequently, spreading the information about how to gamble safely is becoming more important than ever. For Ultracell, responsible gambling is about both the individual gambler and the wider community. Responsible gambling for individuals means:

• They may gamble for pleasure and entertainment but are aware of their likelihood of losing and understand the associated risks.

• They exercise control over their gambling activity, and Responsible gambling occurs in balance with other activities in their lives and is not causing problems or harm for themselves or others.

Responsible gambling for the broader community, including gambling providers, governments, and sporting associations, requires:

• Shared responsibility for generating awareness of the risks associated with gambling.

• Creating and promoting environments that prevent or minimise problem gambling, and being responsive to community concerns around gambling.

How to play responsibly:

1. Play for fun, not for money or to escape from problems.
2. Do not pursue or try to recover losses.
3. Play for fun, enjoy yourself when winning, but take into account that you may also lose.
4. Do not borrow money to play.
5. Play only the amount of money you decided to use for entertainment. Do not use the money you usually need for your fixed expenditure, such as food, transportation, etc.
6. Self-control decreases at times of emotional crisis: avoid playing at those times.
7. Do not let gaming affect your relationship with family and friends.
8. Set a time and money limit to play.
9. The only measured game is the enjoyable game.

Gambling Problems?

Test yourself to see if you might have a gambling problem, by asking yourself the following questions:
1. Does gambling prevent you from attending educational classes and/or work?
2. Do you gamble to pass time or to stop boredom?
3. Do you gamble alone for long periods of time?
4. Have others ever criticised you for your gambling?
5. Have you lost interest in family, friends or hobbies due to gambling?
6. Have you ever lied to cover up the amount of money or time you spend gambling?
7. Have you lied, stolen or borrowed in order to maintain betting habits?
8. Are you reluctant to spend "gambling money" on anything else?
9. Do you gamble until you lose all your money?
10. After losing, do you feel that you have to try and win back the losses as soon as possible?
11. If you run out of money when gambling, do you feel lost and in despair and feel the need to gamble again as soon as possible?
12. Do arguments, frustrations or disappointments make you want to gamble?
13. Does gambling make you depressed or even suicidal?

If you answered mostly "yes", please consider contacting your local authority listed for advice and support. Closing your Account

If you feel like you need a break from the casino, you can ask for closing your account from your registered gaming website.

Self-exclusion

Gamblers can self-exclude themselves from casinos, gambling parlours and bingo halls all licensed with the Malta Gaming Authority. Self-exclusion periods vary from 6 months, 1 year and an indefinite period. According to the New Gaming Act, if a gambler wants to self-exclude for an indefinite period, the medical certificate is no longer requested. Just bring a valid ID Card to book an appointment.

HELPLINE 1777

You can call Responsible Gambling Foundation’s Helpline 1777 for free. Confidentiality is guaranteed, the caller can even choose to stay anonymous. The Call Centre agents are available 24/7 to give advice and to offer their help. You can also call our helpline to book an appointment at our offices to get help in self-exclusion.

Underage Gambling

It is illegal for anyone under the age of 18 to open an account to gamble on Ultracell’s products. Anyone under the age of 18 found to be using the site will forfeit any winnings and will likely be reported to the police.

Laws & Regulations

In this link you can find the laws and regulations relating to lotteries and gaming regulation in Malta.